NE PA Video Call 4.0.3

NE PA Video Call offers a range of services that facilitate direct communication with financial professionals, enhancing the banking experience.

• Engage in a face-to-face interaction with a financial expert.
• Open various types of accounts, including savings, checking, and club accounts.
• Apply for loans, such as auto loans, credit cards, and signature loans.
• Consult with a Mortgage Loan Officer to gain insights and apply for mortgages.
• Discuss business checking options with representatives and initiate account openings.
• Upload necessary documents or images directly within the app.
• Review and sign contracts or agreements tailored to your needs.
• Receive answers to any account-related inquiries.

The video banking feature is accessible during regular business hours, seamlessly merging video chat and banking functionalities into one user-friendly platform. The interface is designed to simplify the process of opening accounts and applying for loans.

Security is prioritized with the ability to sign and send documents within the app. Users can conveniently upload essential documents, such as identification and vehicle titles, using the built-in camera feature.

The service boasts short wait times; while waiting for a Member Service Representative, users can track their position in the queue. During this brief wait, informative content about NE PA Credit Union's services is presented.

Clients are encouraged to provide feedback on their experience following each call, contributing to the improvement of services offered by NE PA Credit Union.